Contact Our Support Team

Our dedicated customer support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all players in accordance with UK gambling regulations.

Available Communication Channels

Contact Method	Availability	Response Time
Live Chat	24/7	Immediate
Email Support	24/7	Within 24 hours
Phone Support	9 AM – 11 PM GMT	Immediate

For immediate assistance, utilise our live chat feature accessible through your account dashboard. For detailed enquiries or document submissions, contact us via email at [email protected]. Alternatively, reach our support team by phone at +44 20 7946 0958.

Support Categories and Preparation

Before contacting support, please prepare the following information to expedite your enquiry:

Account username and registered email address
Detailed description of your issue or question
Relevant transaction references or game session details
Screenshots or error messages if applicable

Our support specialists handle account verification, payment processing, responsible gambling tools, technical difficulties, and general gaming enquiries with complete confidentiality and professionalism.